About Us

Families First work alongside children and young people aged 5-16 with additional support needs and their families to overcome the personal challenges they face in life. So, children and young people get the opportunity to meet their potential. If you want to learn more click here.

The following are our quality indicators

At Families First we work to to achieve the following quality indicators, in the hope that our service users can happily say the following:


I am not lonely anymore.
I feel included.
I feel involved.
I join in with community activities.
I meet other people.
I take part.​

Stress and Difficulties

I enjoy being with my family.
I don’t lose my temper so easily.
I can share my worries.
I can help by myself, I know where to go.
I feel happy​

Confidence and Self-Esteem

I can be myself.
I am doing better at school.
I can say what I feel out loud.
I can say what I am thinking in a helpful way.
I can join in.​


I know what a positive healthy relationship is.
I can support my family.
I enjoy being with my family.
I get on better with my family.
I have made friends.

We aim to do this compassionately by